303-927-0484

sales@zenplanner.com

Open hours: M-F 6am-9pm, Sat-Sun 6am-2pm

CONTACT

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Excelerate Fitness Performance

9325 Dorchester St, #202

Highlands Ranch, CO 80129

303-927-0484

sales@zenplanner.com

QUESTIONS?

FREQUENTLY ASKED QUESTIONS

Can I pay weekly, biweekly or monthly?

Your membership will be deducted on the same day each month. If you would like to set up an alternative payment schedule, please have a chat to us.

Can I put my membership on hold if I can't make it and for how long?

You are able to put your membership on hold for up to eight weeks if you are injured, busier than usual or expecting to spend time out of town. Please let us know two weeks in advance of your hold period and we will arrange to suspend your payments. We’ll need a start and finish date as we will automatically to restart your membership when your hold period is complete. We can only put a membership on hold for a maximum of eight weeks. Anything more is considered a cancellation, which will be carried out in accordance with our normal cancellation terms. Of course, we would love for you to come back and will be happy to discuss renewing your membership at any time.

Can I cancel my membership at any time?

Yes, you have the flexibility to cancel your membership. Please refer to our Membership Agreement for specific details on cancellation policies and any associated fees. Our goal is to accommodate your needs while ensuring the best fitness experience for you.

Can I come in to try a class?

Yes, we offer a free trial class to anyone who wants to try The Fit Stop for the first time. Simply complete the Free Trial class form and book in a time to come in for your first class. After you have attended your free class we encourage you to become part of the community so you can make the most of what our gym has to offer.

What amenities does your facility provide?

Our state-of-the-art facility is equipped with modern fitness equipment, dedicated spaces for group classes, and well-appointed changing rooms. We also offer locker rentals, water stations, and a comfortable lounge area for relaxation and socializing. Our priority is to create an environment that supports your fitness journey holistically.

ABOUT US

The Excelerate Fitness Performance (XFPPRO) Team are here to accomplish your goals no matter what it is. Our team has the experience and the tools to accomplish the requests the student can present to our team.

HOURS OF OPERATION

TRAINER HOURS

Mon-Fri: 6am - 8pm

Sat-Sun: 7am - 1pm

OFFICE HOURS

Mon-Fri: 9am - 5pm

Sat: 9am - 12pm

QUESTIONS?

Excelerate Fitness Performance

P.O. Box 276

Eastchester NY, 10709

914-202-3143

ExcelerateFitnessPerformance@gmail.com

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